Attending the appointment

Across Suffolk and North East Essex, you will be invited to attend an appointment at your GP surgery, a Vaccination Centre, or in some cases, a Hospital Hub. 

You can expect each vaccination appointment to take around 30 minutes.

Toilets and disabled facilities are available on site.

Our virtual tour video with Chief Operating Officer Pam Green shows a typical vaccination site in operation within the Suffolk and North East Essex system and gives you an insight of what to expect:

St Helena COVID-19 Vaccination Centre Walkthrough on Vimeo

If you have coronavirus or coronavirus symptoms

Please do not attend if you have tested positive for COVID-19 28 days prior to your appointment or if you have COVID-19 symptoms. Symptoms include a new persistent cough, fever or high temperature, loss of taste and/or loss of smell.


  • If possible, bring your invitation letter or other documentation that includes your NHS number in order to update your record.
  • Please note, some GP practices may not send a letter.
  • Attend your appointment alone unless you require a carer for medical reasons.
  • Tell staff if you have extra support needs or cultural requirements during your appointment.
  • Wear a face covering when attending your appointment.
  • Wear loose clothing as the vaccination is given in your upper arm.
  • Bring a drink with you if you wish, as no refreshments will be provided.


  • Attend your appointment if you have any of the symptoms of COVID-19.
  • Bring any children, other family members or friends into the venue as they will not be offered the vaccine or be able to wait in the centre. Please note, this does not apply to carers of people who need extra help.
  • Arrive more than 10 minutes before your appointment, to avoid queues building.

Last Updated on 11 January 2021

SNEE NHS COVID-19 Vaccination Service
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